DON’T WORRY, WE WANT HAPPY CUSTOMERS!

Your purchase will be shipped via USPS first class mail Monday through Friday.  This way your package will be left safely in your mailbox and not on your front step.  Faster shipping is also available via Priority Mail for applicable rates.

USPS Priority Mail is 1-3 business days anywhere in the USA.

If you do not fall madly in love with your purchase it can be returned for a full refund within 10 days after you receive it. Jewelry must be unworn and in original condition.

A return after 10 days can be made for an exchange within 30 days of purchase. 

I stand by my workmanship and seldom encounter the need for repairs. If necessary, repairs will be made for up to one year after purchase for free if there are no missing pieces. A nominal fee is charged to replace lost or broken materials. Customer satisfaction is my number one priority. 

We unfortunately cannot accept returns or exchanges on custom work. 

Please contact us at 860-836-0875 or alison@alisondesignsjewelry.com with any
questions regarding these polices. Thank you!